“[A] statistical metric may be a pretty decent proxy for something that really matters, but it is almost always a proxy rather than the real thing. Once you start using that proxy as a target to be improved, or a metric to control others at a distance, it will be…

This post on effort resonates. This piece serves as a good reminder on the relationship of talent and effort: if someone’s much better than you at something, they probably try much harder. You probably underestimate how much harder they try. I’m not saying that talent isn’t a meaningful differentiator, because…

The reality that your design program hasn’t taught you. — Hi, a quick note: I love to hire recent grads, and was on the advisory board of a bootcamp a while back. So, this isn’t a knock on design programs, quite the opposite! I want to ensure you’re prepared to join the corporate world. Okay, let’s talk about some key…

Two apps that boost my effectiveness as a colleague and leader — As a design leader, I know that how I present myself needs to be crafted to the same level of detail as the work I’m responsible for. So, when I come across tools that add to my capabilities, I don’t hesitate to adopt them. …

“Empires do not suffer emptiness of purpose at the time of their creation. It is when they have become established that aims are lost and replaced by vague ritual.” —…